Startups
Startups
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Y Combinator
@ycombinator
How to Talk to Users — Eric Migicovsky | YC
The best
problems
that
startups
can target are ones that are encountered more frequently. This is usually beneficial for two reasons. One is they encounter a
problem
on a more regular basis. It means that the customer is feeling the pain of that
problem
on a more regular basis and they'll be much more receptive to a potential solution. The second reason why you want to tackle a
problem
that people encounter on a more frequent basis is you'll get more chances to know whether your
product
is actually solving a
problem
.
Y Combinator
@ycombinator
How to Talk to Users — Eric Migicovsky | YC
Maybe you learn about
problems
with synchronizing of shared
work
. Maybe you're both working on the exact same document at the exact same
time
. How do you currently attempt to solve that
problem
? In general, the best
startups
are looking for
problems
that people face on a regular basis or that they're painful enough to warrant solving. This
question
can help confirm for you whether the
problem
that you're working on is actually one that real users feel is a pain point. It feels as something that they actively want to solve in their
life
.
Y Combinator
@ycombinator
Startup School Parting Advice — Geoff Ralston | YC
And being good as I said you should think about broadly, be good and kind to yourself, eat well,
exercise
, stay in control of yourself and your sanity because rolling back to what I said earlier,
startups
are hard, really hard. Be good to your
co-founders
. One of the main reasons that companies fail is because co-founder
relationships
break down and founding teams break up. We funded a company in the summer of 2015 called Inner
Space
which has a lot of material on how to communicate well with your
co-founders
so this doesn't happen. But likewise, be good to your employees, be good to the people you
work
with. Choose a
culture
and
values
that are positive, make your company a happy exciting place to
work
. You can always feel that vibe if you go into a successful company. Go into a company with 100 people where they are moving and they are going forward and they're creating something special, and you can feel it. And of course, be good to your customers, they pay the bills. They're the reason you do what you do, being customer-centric is always a recipe for success. Be good to your investors. They took a chance on you, and that will pay back in the
future
because you never know when you're gonna raise
money
again.
Y Combinator
@ycombinator
Startup School Parting Advice — Geoff Ralston | YC
We say this all the
time
at
Y Combinator
,
startups
are hard. The
books
written about
startups
talk about how hard they are. Well, there's no easy decisions. It's hard, and it's all-consuming, and it's the most wonderful thing in the world. PG wrote an
essay
where he quoted a founder saying it's surprising how much you become consumed by your
startup
, you think about it day and night but it never does feel like
work
. However, one of the constants of
startups
is that things will go wrong, things will go wrong with your
startup
, they always do. It's almost the beauty of
startups
. And you guys are the
problem
solvers in chief. The times I remember the most when I was at
startups
are where things went wrong and we found solutions. Even when I was by myself when I quit HP to start a
startup
, I was lost, I didn't know what to do until I realized I needed to make something and I started coding and I started talking to customers.
Y Combinator
@ycombinator
Startup School Parting Advice — Geoff Ralston | YC
When I first came to
Silicon Valley
to
work
for the venerable company Hewlett Packard as a coder, I dreamed of starting a
startup
. We used to go drinking Friday nights and talk about...well drinking was the important part and talking about
startups
was the second most important part, but that's what we did, we always talked about what our path would be, what our founder path would be. But we had no idea how to go about it. PG hadn't started
Y Combinator
yet. We couldn't go online to ask basic questions about how to start a
startup
. Actually, there wasn't even online back then. Venture capitalists were these mysterious suits who only would talk to MBA's. We didn't know where to go. It actually took me 12 years to find my path to start my
startup
. And that was my path and it worked out, but everything's different now.